Artificial intelligence is transforming the hospitality industry by enhancing guest experiences, optimizing operations, and driving revenue growth. Here, we present a comprehensive list of AI companies that offer specialized services for hotels. These companies provide cutting-edge AI solutions to help hotels stay competitive and meet the evolving demands of their guests.
1. AI Superior
At AI Superior, we are a German-based AI services company focusing on end-to-end AI-based application development and AI consulting. We design and build web and mobile apps, as well as custom software products that rely on complex machine learning and AI models and algorithms. Our team of Ph.D.-level Data Scientists and Software Engineers offers expertise in various AI services to help businesses achieve their objectives.
We provide customized development of AI-driven software solutions tailored to meet specific business needs and objectives. Additionally, we offer comprehensive training programs to equip individuals and teams with the knowledge and skills required to leverage AI effectively. Furthermore, we assist in recognizing, assessing, prioritizing, and defining potential areas of application for data science, machine learning, and AI.
Key Highlights:
- German-based AI services company
- Specializes in end-to-end AI-based application development and AI consulting
- Offers customized AI-driven software solutions
Services:
- AI Software Development
- Artificial Intelligence Training
- Artificial Intelligence Consulting
- Artificial Intelligence R&D
Contact and Social Media Information:
- Website: aisuperior.com
- Contact Email: info@aisuperior.com
- Phone Number: +49 6151 3943489
- Location: Robert-Bosch-Str.7, 64293 Darmstadt, Germany
- LinkedIn: www.linkedin.com/company/ai-superior
- Twitter: twitter.com/aisuperior
- Facebook: www.facebook.com/aisuperior
- Instagram: www.instagram.com/ai_superior
- Youtube: www.youtube.com/channel/UCNq7KZXztu6jODLpgVWpfFg
AI Superior was founded in 2019 in Darmstadt, Germany by Dr. Ivan Tankoyeu and Dr. Sergey Sukhanov. Fuelled by their deep expertise in artificial intelligence and a shared vision for its limitless possibilities, they created a company that delivers cutting-edge artificial intelligence services and software solutions. With a talented team and a customer-centric approach, AI Superior is empowering businesses worldwide with innovative AI technologies.
2. Canary Technologies
Canary Technologies provides AI-powered solutions designed to enhance guest management in the hospitality industry. Their tools include mobile check-in, guest messaging, and dynamic upselling features that aim to improve operational efficiencies and guest experiences. Canary Technologies focuses on integrating AI with existing hotel management systems to streamline processes and increase revenue.
Their mobile check-in feature allows guests to bypass traditional front desk check-ins, while their guest messaging platform facilitates communication between guests and hotel staff. Additionally, the dynamic upsell feature offers personalized recommendations to guests during their stay, enhancing their experience and generating additional revenue for the hotel.
Key Highlights:
- AI-powered guest management solutions
- Focus on mobile check-in, guest messaging, and dynamic upsells
Services:
- Mobile check-in
- Guest messaging
- Dynamic upsells
- Integration with existing hotel management systems
Contact and Social Media Information:
- Website: canarytechnologies.com
- Phone: 1-877-739-1545
- Email: info@canarytechnologies.com
- LinkedIn: www.linkedin.com/company/canarytech
3. Deloitte
Deloitte offers a range of AI consulting services specifically tailored for the hospitality industry. These services focus on improving operational efficiency and enhancing customer experience by leveraging advanced analytics and data-driven decision-making processes. Deloitte helps hotels adopt AI technologies to streamline operations and provide better services to their guests.
Their AI consulting includes strategy development, technology implementation, and support, as well as custom AI solutions designed to meet the unique needs of each hotel. Deloitte’s expertise in analytics and technology integration allows hotels to optimize their operations and improve overall guest satisfaction.
Key Highlights:
- AI consulting services for hospitality
- Focus on operational efficiency and customer experience
Services:
- AI consulting and strategy
- Analytics and data-driven decision making
- Technology implementation and support
- Custom AI solutions
Contact and Social Media Information:
- Website: www.deloitte.com
- Address: Rruga e Kavajës, Ish parku i mallrave, Kompleksi Delijorgji, Godina L, Kati 1, 2 dhe 3, Tirana, Albania, 1010
- Phone: +355(4) 451 7920
- LinkedIn: www.linkedin.com/company/deloitte
- Twitter: www.twitter.com/deloitte
- Facebook: www.facebook.com/deloitte
4. Cloudbeds
Cloudbeds provides AI-driven hotel management software designed to enhance property management, booking processes, and guest engagement. Their platform offers a comprehensive property management system (PMS), channel management, booking engines, revenue management tools, and guest communication features to help hotels streamline operations and improve guest experiences.
Cloudbeds’ solutions are aimed at optimizing hotel processes and increasing revenue through the use of advanced AI tools. The platform integrates various functions into a single system, allowing hotels to manage their operations more efficiently and provide better service to their guests.
Key Highlights:
- AI-driven hotel management software
- Enhances property management, booking, and guest engagement
Services:
- Property management system (PMS)
- Channel management and booking engines
- Revenue management tools
- Guest communication features
Contact and Social Media Information:
- Website: cloudbeds.com
- Address: 3033 5th Ave. Ste 100 San Diego, CA 92103
- Phone: +1 858-345-5316
- Facebook: www.facebook.com/Cloudbeds
- LinkedIn: www.linkedin.com/company/cloudbeds
- Twitter: twitter.com/CloudBeds
- Instagram: www.instagram.com/Cloudbeds
5. SevenRooms
SevenRooms offers AI-driven solutions for CRM, marketing, and operations in the hospitality industry. Their platform enhances guest experiences and front-of-house operations by automating guest profile creation and delivering personalized marketing campaigns. SevenRooms integrates seamlessly with existing hotel systems to improve operational efficiency and guest satisfaction.
The platform includes tools for managing guest profiles, automating personalized marketing efforts, and optimizing front-of-house operations. By leveraging AI, SevenRooms helps hotels streamline their processes and enhance their interactions with guests, ultimately driving better business outcomes.
Key Highlights:
- AI-driven CRM, marketing, and operations tools
- Enhances guest experiences and front-of-house operations
Services:
- AI-powered CRM and guest profiles
- Personalized marketing campaigns
- Front-of-house operations management
- Integration with existing hotel systems
Contact and Social Media Information:
- Website: sevenrooms.com
- Email: support@sevenrooms.com
- Facebook: www.facebook.com/SevenRooms
- LinkedIn: www.linkedin.com/company/sevenrooms
- Twitter: twitter.com/sevenrooms
- Instagram: www.instagram.com/sevenrooms
6. Allora
Allora, part of the SHR Group, offers a comprehensive suite of AI-driven tools designed to enhance hotel revenue and guest experience. The platform includes a central reservation system (CRS), internet booking engine (IBE), customer relationship management (CRM), and revenue management system (RMS). Allora’s solutions are built with an API-first approach, allowing for seamless integration and scalability.
The platform’s AI capabilities help hotels anticipate guest needs and optimize various aspects of hotel management. From acquiring new guests to retaining existing ones, Allora provides tools to enhance every step of the guest journey. With over 2,000 hotels using their solutions globally, Allora focuses on improving revenue, increasing customer lifetime value, and ensuring overall profitability.
Key Highlights:
- AI-driven tools for hotel management
- Comprehensive suite including CRS, IBE, CRM, and RMS
- API-first approach for seamless integration
- Enhances revenue and guest experience
Services:
- Central reservation system
- Internet booking engine
- Customer relationship management
- Revenue management system
Contact and Social Media Information:
- Website: allora.ai
- Address: 1334 Brittmoore Suite 2410 Houston, TX 77043
- Phone: +1 800 252 0522
- Email: support@shrgroup.com
7. Knowland
Knowland specializes in providing AI-powered, data-driven solutions for the hospitality industry, focusing on optimizing group sales and market performance. Their platform offers a comprehensive suite of tools for hotels, including market analytics, competitive insights, and lead generation. By leveraging the industry’s largest historical database of actualized events, Knowland helps hotels make informed decisions to drive higher sales, increase profitability, and improve portfolio value.
The company’s solutions empower hotels to understand group booking patterns and market trends, enabling them to target the most profitable opportunities. Knowland’s tools include account intelligence, market benchmarking, and sales productivity optimization, all designed to enhance the efficiency and effectiveness of hotel sales teams.
Key Highlights:
- Provides AI-powered, data-driven solutions for group sales optimization
- Utilizes the industry’s largest database of actualized events
- Offers market analytics and competitive insights
Services:
- Group booking patterns analysis
- Market benchmarking and performance optimization
- Lead generation and account intelligence
- Sales productivity tools and revenue estimation
Contact and Social Media Information:
- Website: knowland.com
- Phone: 202-312-5880
- Email: info@knowland.com
- Facebook: www.facebook.com/theknowlandgroup
- LinkedIn: www.linkedin.com/company/the-knowland-group
- Twitter: twitter.com/knowlandgroup
8. Duve
Duve offers a comprehensive guest management platform powered by AI to enhance the guest experience throughout their entire stay. Their solutions include online check-in, a guest app, and a centralized communication hub. Duve’s AI agents prioritize and respond to guest inquiries, providing personalized communication based on guest data such as reservation status and loyalty memberships.
Duve’s platform also focuses on maximizing revenue potential through personalized upselling and add-on services. By using AI to analyze guest preferences and behaviors, Duve enables hotels to offer tailored services and recommendations, increasing guest satisfaction and profitability. The platform supports multiple languages and communication channels, ensuring guests receive timely and accurate responses in their preferred medium.
Key Highlights:
- Comprehensive guest management platform
- AI-powered personalized communication
- Supports multiple languages and communication channels
Services:
- Online check-in and guest app
- Centralized communication hub
- Personalized upselling and add-on services
- AI-driven guest inquiry management
Contact and Social Media Information:
- Website: duve.com
- Email: support@duve.com
- Facebook: www.facebook.com/DuveHospitality
- LinkedIn: www.linkedin.com/company/duve
- Instagram: www.instagram.com/duve.hospitality
9. Aiello
Aiello specializes in AI-driven voice and natural language processing (NLP) technology to enhance guest interactions and operational efficiency in the hotel industry. Their AI Assistant leverages machine learning to provide new ways for guests to interact with hotel services, offering a range of functionalities from room service requests to personalized recommendations. The backend system supports hotels with valuable insights through big data analytics, helping to understand guest behaviors and preferences better.
The AI Assistant is designed to streamline operations and improve the guest experience. By integrating AI technology, hotels can manage and analyze large volumes of data, enabling more informed decision-making and enhanced service delivery. This system also helps in reducing operational costs by automating routine tasks and providing actionable insights for better guest management.
Key Highlights:
- AI-powered voice assistant for enhanced guest interactions
- Machine learning and NLP technology for personalized services
- Data-driven insights to improve operational efficiency
Services:
- Voice assistant for hotel guests
- Real-time digital management platform
- Big data analytics for demand analysis
- Natural language understanding (NLU) and deep learning framework
Contact and Social Media Information:
- Website: aiello.ai
- Address: 5F, No. 60, Lane 321, Yangguang St, Neihu District, Taipei City, 114
- Phone: +886-2-2657-5057
- Email: enquiry@aiello.ai
- Facebook: www.facebook.com/aielloai
- LinkedIn: www.linkedin.com/company/aiello
- Instagram: www.instagram.com/aiello.ai_official
10. MARA Solutions
MARA Solutions offers an AI-based platform to manage and respond to online reviews for hotels. Their AI Review Reply Assistant generates personalized responses to guest reviews, helping hotels maintain high response rates and improve their online reputation. The system integrates seamlessly with various review sources and automates the review management process, making it easier for hotels to handle large volumes of feedback efficiently.
MARA’s platform provides detailed review analytics, offering actionable insights into customer sentiments and preferences. This helps hotels understand areas of improvement and capitalize on positive feedback to enhance their services. The platform is designed to be user-friendly, allowing hotel staff to respond to reviews quickly and maintain a consistent brand voice.
Key Highlights:
- AI-driven review management and response generation
- Seamless integration with multiple review sources
- Detailed review analytics and actionable insights
Services:
- AI Review Reply Assistant
- Review inbox for managing feedback
- Smart snippets for common responses
- Brand voice adaptation for personalized replies
Contact and Social Media Information:
- Website: mara-solutions.com
- Email: hello@mara.solutions
- LinkedIn: www.linkedin.com/company/marasolutions
11. Roxy
Roxy provides a customizable in-room voice assistant designed specifically for hotels, leveraging AI to enhance guest experiences and operational efficiency. The device replaces traditional in-room items such as phones and alarm clocks, offering functionalities like room service requests, wake-up calls, and curated recommendations. By handling routine tasks through voice commands, Roxy improves both guest satisfaction and staff efficiency.
The AI-powered device integrates with hotel guest messaging platforms, enabling seamless communication and quicker service response times. Roxy ensures guest privacy and security by displaying what it hears, and its features include high-quality speakers, USB charging ports, and real-time information displays, making it a comprehensive tool for modern hotel rooms.
Key Highlights:
- AI-powered in-room voice assistant for hotel guests
- Replaces multiple in-room devices
- Ensures guest privacy and security
Services:
- Room service and maintenance requests
- Wake-up calls and valet requests
- Curated local recommendations
- Automated check-out and guest communication
Contact and Social Media Information:
- Website: roxydevice.com
12. Chatlyn
Chatlyn offers an advanced virtual concierge designed to improve hotel guest experiences by centralizing communication and automating various guest services. The platform integrates with multiple messaging channels such as WhatsApp, Facebook Messenger, Instagram, and more, ensuring seamless interaction between hotel staff and guests. Chatlyn’s AI-powered features, including the AI Chatbot and Automation Studio, provide real-time assistance and personalized communication, enhancing operational efficiency and guest satisfaction.
Chatlyn’s Omnichannel Inbox allows hotels to manage all guest interactions from a single platform, ensuring no request goes unnoticed. The WebChat Widget facilitates instant support on the hotel’s website, boosting direct bookings by providing prospective guests with immediate assistance. Furthermore, the AI-driven chatbot offers 24/7 guest support, ensuring guests always have access to the information they need.
Key Highlights:
- Virtual concierge with multi-channel integration
- AI-driven automation for personalized guest experiences
- Centralized communication platform
Services:
- Omnichannel Inbox for managing guest interactions
- WebChat Widget for real-time website support
- AI Chatbot for 24/7 guest assistance
- Automation Studio for tailored communication flows
Contact and Social Media Information:
- Website: chatlyn.com
- LinkedIn: www.linkedin.com/company/chatlyn
- Instagram: www.instagram.com/chatlyn_com
13. TrustYou
TrustYou provides comprehensive guest feedback solutions tailored for the hospitality industry. Their platform collects and analyzes guest reviews, facilitating the extraction of actionable insights to enhance the overall guest experience. TrustYou’s AI-driven “responseAI” feature generates automated, personalized responses to guest reviews, helping hotels manage feedback efficiently and maintain high response rates.
Their solutions empower hotels to understand guest sentiments and trends, enabling them to make informed decisions that improve guest satisfaction and drive revenue growth. TrustYou’s tools include live surveys, post-stay surveys, and reputation management, all designed to centralize guest feedback and enhance the quality of guest interactions across all properties.
Key Highlights:
- Comprehensive guest feedback management solution
- AI-driven automated response generator for guest reviews
- Centralized platform for all guest feedback
Services:
- Live surveys and post-stay surveys
- Reputation management tools
- Automated performance reporting
- Data analytics and insights
Contact and Social Media Information:
- Website: trustyou.com
- Facebook: www.facebook.com/TrustYou
- LinkedIn: www.linkedin.com/company/trustyou
- Twitter: twitter.com/TrustYou
- Instagram: www.instagram.com/trustyou_adventure
14. Mize
Mize leverages AI and machine learning to provide advanced optimization solutions for the travel and hospitality industry. Their platform focuses on price prediction, room mapping, and risk management to help hotels maximize their revenue potential. Mize’s data-driven approach allows continuous learning and improvement of their models, ensuring high performance and accuracy in their solutions.
Founded in 2016, Mize has expanded its product offerings to include fintech solutions like Price Drop Protection and Price Watch. These tools help hotels manage pricing strategies and protect against market fluctuations. With a growing network of global partners, Mize continues to innovate and provide comprehensive solutions that enhance the booking experience for both hotels and travelers.
Key Highlights:
- AI-driven optimization platform for travel and hospitality
- Continuous learning and improvement of AI models
- Expansion into fintech products
Services:
- Price prediction and room mapping
- Risk management solutions
- Price Drop Protection and Price Watch
- Data analytics and optimization
Contact and Social Media Information:
- Website: mize.tech
- Address: Acro Tower, Yitzhak Sadeh St 8, Tel Aviv-Yafo, Tel Aviv, Israel 6777519, IL
- Email: hello@mize.tech
- LinkedIn: www.linkedin.com/company/mizetech
- Instagram: www.instagram.com/lifeatmize
15. IDeaS
IDeaS offers advanced revenue management solutions specifically tailored for the hospitality industry, utilizing AI to optimize pricing, improve profitability, and streamline operations. Their software as a service (SaaS) platform supports a wide range of hospitality businesses, from luxury hotels to budget accommodations, by automating pricing decisions and providing actionable insights. Through robust analytics and advanced algorithms, IDeaS helps hotels respond dynamically to market changes, ensuring better revenue management and strategic decision-making.
Additionally, IDeaS provides comprehensive support and consulting services to maximize the benefits of their revenue management systems. Their solutions integrate seamlessly with existing hotel operations, enhancing efficiency and decision-making processes. The company’s focus on client success and innovative technology helps hotels achieve consistent, long-term profitability through effective revenue management strategies.
Key Highlights:
- AI-driven revenue management software as a service
- Supports a variety of hotel types from luxury to budget accommodations
- Advanced analytics and automated pricing insights
Services:
- Revenue management systems (RMS)
- Consulting and support services
- Market and performance analytics
- Integration with existing hotel systems
Contact and Social Media Information:
- Website: ideas.com
- Facebook: www.facebook.com/IDeaSRevenueSolutions
- LinkedIn: www.linkedin.com/company/164290
16. HiJiffy
HiJiffy provides an AI-powered guest communication platform designed to enhance the pre-stay and in-stay phases of the guest journey. Their conversational booking assistant integrates with popular communication channels like Facebook Messenger, Instagram, and WhatsApp, offering 24/7 support to answer guest inquiries and facilitate bookings. This omnichannel solution helps hotels streamline communication and improve guest engagement by centralizing requests and providing quick, accurate responses.
HiJiffy’s platform is customizable to fit the branding and operational needs of individual hotels. The system includes features such as digital check-in and check-out, personalized upselling, and automated messaging, which help reduce the workload on hotel staff while improving guest satisfaction. The AI-driven virtual concierge also collects feedback through satisfaction surveys, enabling hotels to continuously refine their service quality.
Key Highlights:
- AI-powered guest communication and booking assistant
- Omnichannel integration with social media and messaging apps
- Customizable interface for personalized guest interactions
Services:
- 24/7 conversational booking assistant
- Digital check-in and check-out
- Personalized upselling and automated messaging
- Guest satisfaction surveys and feedback collection
Contact and Social Media Information:
- Website: hijiffy.com
- Facebook: www.facebook.com/hijiffy
- LinkedIn: www.linkedin.com/company/hijiffy
17. Lighthouse
Lighthouse offers a range of AI-powered solutions designed to enhance hotel management, revenue optimization, and market insights. Their platform integrates advanced analytics and automation to provide hotels with real-time data on market demand, competitor performance, and pricing strategies. This enables hotels to make informed decisions, streamline operations, and maximize revenue growth.
Lighthouse’s tools include market intelligence, business intelligence, and AI-driven pricing recommendations. These solutions help hotels automate routine tasks, enhance their distribution strategies, and improve guest experiences through personalized and data-driven approaches. The company’s focus on leveraging AI and automation ensures that hotels can stay competitive and responsive to market changes.
Key Highlights:
- AI-powered solutions for market insights and revenue optimization
- Real-time data and analytics for informed decision-making
- Automation of routine tasks to enhance operational efficiency
Services:
- Market intelligence and competitor benchmarking
- AI-driven pricing and revenue management
- Business intelligence and performance tracking
- Automated distribution and channel management
Contact and Social Media Information:
- Website: mylighthouse.com
- Address: 180 Strand WC2R 1EA London United Kingdom
- Facebook: www.facebook.com/lighthouse.intel
- LinkedIn: www.linkedin.com/company/lighthouseintelligence
18. Revinate
Revinate provides AI-driven solutions aimed at improving guest data management and communication for hotels. Their platform integrates with property management systems to consolidate guest data, enabling personalized marketing and enhanced reputation management. By leveraging AI, Revinate helps hotels automate guest feedback collection, analyze reviews, and execute targeted email marketing campaigns.
The platform’s tools are designed to improve guest satisfaction and drive direct bookings by providing hotels with actionable insights from guest data and feedback. This comprehensive approach ensures that hotels can manage their online reputation effectively and foster stronger relationships with their guests.
Key Highlights:
- AI-driven guest data and communication solutions
- Automated guest feedback collection and analysis
- Personalized email marketing based on guest data
Services:
- Guest data integration with property management systems
- Reputation management tools
- Automated guest surveys and feedback collection
- Email marketing solutions
Contact and Social Media Information:
- Website: revinate.com
- Address: 2345 Yale Street, First Floor, Palo Alto, CA 94306, United States
- Phone: +1 415-671-4703 | +31 20 240 3030
19. SiteMinder
SiteMinder provides a comprehensive suite of AI-enhanced tools for hotel management, focusing on online presence and booking optimization. Their platform includes a channel manager, booking engine, and business intelligence tools, which allow hotels to connect with numerous online travel agencies (OTAs) and global distribution systems (GDS). By integrating with over 450 distribution channels, SiteMinder helps hotels maximize their reach and optimize room rates.
The platform’s AI capabilities support real-time updates for rates and availability, streamline operations, and improve guest engagement. SiteMinder’s solutions help hotels reduce manual tasks and enhance operational efficiency through automation and integration.
Key Highlights:
- Connects with over 450 distribution channels
- AI-enhanced real-time updates for rates and availability
- Comprehensive tools for hotel management and booking optimization
Services:
- Channel manager for OTA and GDS connections
- AI-powered booking engine
- Business intelligence and performance analytics
- Guest engagement and payment processing
Contact and Social Media Information:
- Website: siteminder.com
- Address: Bond Store 3, 30 Windmill Street, Millers Point, NSW 2000 Australia
- Phone: +442031510730
- Facebook: www.facebook.com/siteminder1
- LinkedIn: www.linkedin.com/company/siteminder
- Twitter: twitter.com/SiteMinder_News
- Instagram: www.instagram.com/siteminder
Conclusion
Artificial intelligence is revolutionizing the hospitality industry by offering innovative solutions that enhance guest experiences and streamline operations. From AI-powered guest communication platforms and data-driven revenue management systems to intelligent in-room assistants and personalized marketing tools, these technologies are helping hotels to stay competitive and meet the evolving demands of their guests. By leveraging AI, hotels can automate routine tasks, gain valuable insights into guest preferences, and optimize pricing strategies, ultimately driving revenue growth and improving operational efficiency.
The diverse range of AI solutions available for hotels highlights the importance of integrating advanced technologies into everyday operations. These platforms enable hotels to offer more personalized services, enhance guest satisfaction, and make informed decisions based on real-time data and analytics. As the hospitality industry continues to embrace AI, hotels that adopt these technologies will be better positioned to adapt to market changes, improve their service offerings, and achieve long-term profitability. The future of hospitality is undoubtedly intertwined with AI, making it essential for hotels to explore and implement these innovative solutions.
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