New York is home to a growing number of companies specializing in chatbot development, providing businesses with AI-driven solutions that automate customer service, improve communication, and streamline operations. These chatbot companies are helping businesses enhance customer engagement through innovative and efficient AI tools. Let’s take a closer look at some of the leading chatbot companies in New York contributing to this expanding industry.
1. AI Superior
At AI Superior, we specialize in delivering AI-powered chatbot solutions tailored to meet the specific needs of businesses, including those in New York. Our team of Ph.D.-level data scientists and engineers is committed to creating advanced chatbot systems that boost customer engagement, automate interactions, and enhance overall communication efficiency. We provide solutions that are innovative and ethically compliant with business standards.
Our chatbot expertise includes natural language processing (NLP), machine learning, and conversational AI. These technologies allow us to develop chatbots that efficiently manage customer inquiries, provide personalized responses, and perform complex functions like scheduling or order processing. Our solutions are fully customizable to match the unique requirements of each business, ensuring both operational efficiency and a seamless customer experience.
We offer a range of services, including chatbot software development, AI consulting, and chatbot integration with existing systems. Additionally, we provide training and support to ensure that businesses can fully leverage their AI chatbot solutions. Each project is carefully tailored to align with the specific needs and objectives of our clients.
Key Highlights:
- End-to-end AI application development
- Expertise in computer vision and natural language processing
- Specialized in geospatial AI solutions
- Offers AI consulting and strategy services
- Ph.D.-level data scientists and software engineers
Services:
- AI Software Development
- AI Consulting
- AI and Data Strategy
- Process Optimization with AI
- Geospatial AI Development
- AI Training Programs
- AI R&D and Patents
Contact Information:
- Website: aisuperior.com
- Contact Email: info@aisuperior.com
- LinkedIn: www.linkedin.com/company/ai-superior
- Twitter: twitter.com/aisuperior
- Address: Robert-Bosch-Str.7, 64293 Darmstadt, Germany
- Phone Number: +49 6151 3943489
2. Knowtified
Knowtified specializes in AI-powered solutions, focusing on chatbot development to enhance business communication and customer engagement. Their chatbots use advanced machine learning algorithms to automate customer interactions, optimize workflows, and deliver personalized support. The company’s chatbots can be integrated across multiple platforms, including websites and social media channels, enabling businesses to provide real-time support and improve customer satisfaction.
In addition to chatbot development, Knowtified provides comprehensive AI-driven solutions that cater to industries like finance, e-commerce, and healthcare. Their platform ensures that businesses can streamline operations and maintain seamless customer experiences by automating repetitive tasks, improving response times, and personalizing user interactions based on customer data.
Key Highlights:
- AI-driven chatbot solutions for enhanced customer engagement.
- Integration with multiple platforms for seamless customer interaction.
- Focus on automating workflows and personalizing customer experiences.
Services:
- AI chatbot development for customer service automation.
- Multi-platform integration for chatbots.
- Personalized customer support solutions using machine learning.
Contact Information:
- Website: knowtified.io
- LinkedIn: linkedin.com/company/kwontified
- Facebook: facebook.com/kwontified
- Twitter: twitter.com/kwontified
- Instagram: instagram.com/kwontified
- YouTube: youtube.com/channel/UCvJbuLKclXWQ8y8Al-aAyjA
- Email: hello@kwontified.com
- Address (New York): 175 Greenwich Street, 38th Floor, New York, NY 10007
- Phone: +1 917.675.4771
3. HCL Technologies
HCL Technologies offers advanced AI-driven chatbot solutions, focusing on improving customer and employee experiences across various industries. The company integrates chatbots into business workflows to automate processes, streamline communication, and enhance real-time interactions. These chatbots are used in healthcare, finance, and enterprise environments to address queries, automate form-filling, and offer personalized support. For example, in healthcare, HCL’s chatbots manage patient inquiries, from appointment scheduling to post-surgery consultations, reducing manual tasks for staff.
HCL’s chatbot technologies rely on AI and machine learning, enhancing natural language understanding and providing context-aware responses. This enables businesses to offer more personalized customer support, automating repetitive tasks, and improving efficiency across operations.
Key Highlights:
- AI-driven chatbot solutions for customer service automation.
- Focus on improving real-time communication and operational efficiency.
- Used across various industries including healthcare, finance, and enterprises.
Services:
- AI-powered chatbot development.
- Workflow automation and process integration.
- Custom chatbot solutions for healthcare and finance industries.
Contact Information:
- Website: hcltech.com
- LinkedIn: linkedin.com/company/hcl-technologies
- Facebook: facebook.com/HCLTechOfficial
- Twitter: twitter.com/hcltech
- Instagram: instagram.com/hcltech
- YouTube: youtube.com/user/HCLTechtube
- Address: 19th floor, 623 5th avenue, New York, 10022 USA
4. Veraqor
Veraqor is a technology company offering AI-powered solutions, specializing in chatbot development and generative AI. Their AI chatbots are designed to enhance customer service by automating interactions, improving response times, and integrating with existing CRM systems. These bots are utilized across industries such as healthcare, retail, and manufacturing, providing personalized and efficient customer support through natural language understanding.
Veraqor also focuses on broader AI applications, including business process automation, smart data utilization, and real-time insights generation through machine learning models. Their generative AI solutions help businesses improve decision-making and operational efficiency by streamlining workflows and leveraging data-driven insights.
Key Highlights:
- Generative AI-powered chatbots for personalized customer service.
- Integration with CRM systems to optimize workflows and customer interactions.
- Industry-specific AI solutions for healthcare, retail, and manufacturing.
Services:
- AI chatbot development for customer service automation.
- Business process automation using AI.
- Data analytics and smart decision-making tools.
Contact Information:
- Website: veraqor.io
- LinkedIn: linkedin.com/company/veraqor
- Facebook: facebook.com/veraqor
- Twitter: twitter.com/veraqor
- YouTube: youtube.com/@veraqor
- Address: 103 Carnegie Center Suite 300 Princeton, NJ 08540
- Phone: +1 (607) 622 7889
- Phone: +966 583970377
- Email: contact@veraqor.io
5. Wipro Limited
Wipro Limited has been a key player in implementing AI-driven chatbot solutions, particularly in the realm of business process automation and customer service enhancement. Their chatbots are designed to support a wide range of enterprise needs, from improving customer interactions to optimizing internal processes. These chatbots are not limited to simple tasks; they are powered by advanced machine learning (ML) and natural language processing (NLP) capabilities, allowing them to manage more complex queries, provide personalized recommendations, and even assist in decision-making processes.
Wipro’s AI chatbots are widely adopted in industries such as IT, HR, finance, and healthcare. For example, their conversational AI solutions have been crucial in transforming contact centers, where these intelligent chatbots take on tasks such as handling customer queries, managing service requests, and offering personalized solutions, freeing human agents to focus on more complex issues. The chatbots integrate seamlessly with multiple platforms like Microsoft Teams and mobile applications, ensuring accessibility across different channels for enterprises. Wipro emphasizes continuous improvement, with a framework that allows chatbots to evolve over time, adding new capabilities as businesses scale.
Key Highlights:
- AI and ML-powered chatbot solutions for customer service and business process automation.
- Focus on transforming contact centers with conversational AI to improve efficiency and customer satisfaction.
- Integration with multiple platforms for seamless enterprise-level use.
- Continual evolution and scaling of chatbots to meet growing business needs.
Services:
- AI-powered chatbot development.
- Conversational AI for customer service and contact center automation.
- Process optimization and automation using chatbots.
- Integration of chatbots with enterprise platforms like Microsoft Teams and others.
Contact Information:
- Website: wipro.com
- LinkedIn: linkedin.com/company/wipro
- Facebook: facebook.com/WiproLimited
- Instagram: instagram.com/wiprolimited
- YouTube: youtube.com/user/Wiprovideos
- Address: 1114 Avenue of the Americas, Suite 3030, New York, NY 10036
6. Capgemini
Capgemini is company woking in consulting, technology services, and digital transformation. One of their key areas of focus is the development and implementation of AI-powered chatbots, designed to improve customer experience and business operations. Their chatbot solutions use natural language processing (NLP) and machine learning (ML) to provide intelligent automation across various industries such as retail, finance, and telecommunications. These chatbots can handle a variety of tasks, from customer inquiries and order tracking to more complex use cases like providing personalized product recommendations or assisting employees in decision-making processes.
Capgemini’s chatbots are integrated into a broader digital strategy, often supported by advanced automation technologies like Robotic Process Automation (RPA). Their conversational AI capabilities help businesses achieve greater efficiency by automating repetitive tasks, reducing human intervention, and enabling a more personalized customer interaction through context-aware conversations.
Key Highlights:
- AI-driven chatbots with natural language processing and machine learning.
- Supports industries like retail, finance, and telecom with customer service automation.
- Enhances efficiency by integrating chatbots with broader automation technologies like RPA.
- Focus on personalized customer interactions and improved decision-making.
Services:
- AI-powered chatbot development and deployment.
- Integration with business processes for automation and efficiency.
- Multi-channel chatbot solutions for customer service.
- NLP and ML-based conversational AI for personalized user experiences.
Contact Information:
- Website: capgemini.com
- LinkedIn: linkedin.com/company/capgemini
- Instagram: instagram.com/capgemini
- Facebook: facebook.com/Capgemini
- YouTube: youtube.com/user/capgeminimedia
- Address: 79 Fifth Avenue, 3rd Floor, New York, NY 10003
- Phone: 1-212-314-8300
7. Cognizant
Cognizant offers AI-driven chatbot solutions through its Cognizant Neuro platform, which focuses on conversational AI to automate interactions and improve user experience. These chatbots are designed to handle a wide range of tasks such as customer support, order processing, and IT service desk automation. With capabilities in natural language processing (NLP) and machine learning (ML), Cognizant’s chatbots are widely adopted across industries like healthcare, retail, and finance. They help businesses automate routine tasks, enabling human workers to focus on more complex responsibilities.
Cognizant Neuro’s chatbots are customizable and can integrate with other enterprise systems to enhance operations. The platform also includes advanced features such as sentiment analysis and context-aware responses, ensuring a more personalized experience for users.
Key Highlights:
- AI-powered chatbots available through the Cognizant Neuro platform.
- Customizable chatbot solutions for customer support and service desk automation.
- Integrated NLP and ML for context-aware and personalized responses.
Services:
- Conversational AI development via Cognizant Neuro.
- Customer service and IT support automation.
- Sentiment analysis and context-aware responses.
Contact Information:
- Website: cognizant.com
- LinkedIn: linkedin.com/company/cognizant
- Facebook: facebook.com/Cognizant
- Instagram: instagram.com/cognizant
- YouTube: youtube.com/cognizant
- Address: 550 West 34th Street, New York, NY 10001
- Email: CogHudsonOps@cognizant.com
8. Qlik
Qlik offers AI-powered chatbot solutions through its Insight Advisor Chat, which provides conversational analytics capabilities. The chatbot leverages Natural Language Processing (NLP) and machine learning to deliver real-time data insights, making it easier for users to interact with data. The Qlik Insight Advisor Chat allows users to ask questions in natural language and receive instant, context-aware visualizations and responses. The chatbot is designed to integrate with Qlik’s broader analytics ecosystem, enabling users to dive into more complex analysis from simple conversational queries.
This conversational AI is available across multiple platforms, including Qlik Sense, Slack, and Microsoft Teams. It supports businesses by automating data exploration, streamlining decision-making, and offering personalized insights across various sectors such as finance, retail, and healthcare.
Key Highlights:
- AI-powered Insight Advisor Chat for conversational analytics.
- Integration with platforms like Qlik Sense, Slack, and Microsoft Teams.
- Natural Language Processing and machine learning capabilities.
Services:
- Conversational AI for real-time data insights.
- Integration with existing data platforms for seamless analytics.
- Support for natural language queries with visual data exploration.
Contact Information:
- Website: qlik.com
- LinkedIn: linkedin.com/company/qlik
- Twitter: twitter.com/qlik
- Facebook: facebook.com/qlik
- Address: Suite 4600, Empire State Building, 350 Fifth Avenue, New York, NY 10118
- Phone: +1 (833) 443-7545
9. Cloudera
Cloudera provides advanced AI-driven solutions, including its AI Chatbot within Cloudera Data Visualization, designed to offer conversational insights directly from enterprise data. This chatbot enables users to ask questions in natural language, and it responds with contextualized business insights beyond what standard dashboards typically display. The AI chatbot simplifies data exploration by allowing users to interact directly with data, delivering deeper insights without the need to navigate complex reports. The platform supports integration with Cloudera’s broader data ecosystem, ensuring data-driven decision-making at scale.
Cloudera’s AI solutions also include tools like the SQL AI Assistant and the Cloudera Copilot, which further assist with automating complex tasks in machine learning and data management. These tools are designed to enhance productivity by automating workflows and providing contextual responses, tailored specifically to enterprise needs.
Key Highlights:
- AI-powered chatbot integrated into Cloudera Data Visualization.
- Supports natural language interaction for enhanced data insights.
- Seamless integration with enterprise data to provide contextualized responses.
Services:
- AI chatbot for conversational analytics.
- SQL AI Assistant for query automation.
- Machine learning tools with Cloudera Copilot for model development and deployment.
Contact Information:
- Website: cloudera.com
- LinkedIn: linkedin.com/company/cloudera
- Twitter: twitter.com/cloudera
- Facebook: facebook.com/cloudera
- Address: 101 5th Ave, 8th Floor, New York, NY 10003
9. Splunk
Splunk provides AI-powered chatbot solutions through its Splunk AI Assistant for SPL, a generative AI tool designed to assist users in creating and understanding Splunk Processing Language (SPL) queries. The AI assistant enables users to input natural language prompts, and in response, it generates and explains SPL queries. This makes it easier for both novice and experienced users to interact with data, speeding up troubleshooting and data exploration processes.
The Splunk AI Assistant is integrated into Splunk’s broader platform, offering support for security, IT operations, and data analytics teams. It helps automate tasks such as event detection and investigation, providing real-time insights and actionable recommendations. This feature enhances digital resilience by reducing the complexity of SPL while enabling users to derive value faster from their data.
Key Highlights:
- Generative AI-powered Splunk AI Assistant for SPL query generation and explanation.
- Supports natural language inputs for query creation and troubleshooting.
- Enhances digital resilience and decision-making in security and IT operations.
Services:
- AI-powered chatbot for SPL query assistance.
- Integration with security and IT operations for automated event detection.
- Natural language processing for seamless data exploration.
Contact Information:
- Website: splunk.com
- LinkedIn: linkedin.com/company/splunk
- Twitter: twitter.com/splunk
- Facebook: facebook.com/splunk
- Instagram: instagram.com/splunk
- YouTube: youtube.com/user/splunkvideos
- Address: AppDynamics LLC, Open Penn Plaza, 6th and 9th Floors, New York, NY 10119
10. DataArt
DataArt offers AI-powered chatbot solutions as part of its broader AI services, focusing on enhancing customer service, optimizing workflows, and automating tasks. Their AI chatbots utilize technologies such as natural language processing and generative AI to deliver effective customer support across sectors like healthcare and retail. For instance, their GenAI Chat-Enabled Document Search assists healthcare operators in quickly retrieving relevant patient information through conversational queries, improving the efficiency of patient support services.
DataArt’s Human Terms Transformer is another AI-powered tool that enables users to interact with data in a conversational manner. It helps extract insights, generate visual representations, and support decision-making, all without the need for technical expertise.
Key Highlights:
- AI-powered chatbots for customer service and workflow automation.
- GenAI Chat-Enabled Document Search for improving healthcare support.
- Human Terms Transformer for user-friendly data interaction and analysis.
Services:
- AI chatbot development for automated customer service.
- Document-based AI for quick information retrieval.
- Data analytics and conversational AI for user support.
Contact Information:
- Website: dataart.com
- LinkedIn: linkedin.com/company/dataart
- Facebook: facebook.com/DataArt
- Twitter: twitter.com/DataArt
- GitHub: github.com/DataArt
- Address (New York, USA): 475 Park Avenue South, Floor 15, New York, NY 10016
- Phone: +1 (212) 378-4108
- Email: New-York@dataart.com
11. Vention Teams
Vention Teams delivers AI-powered chatbot solutions aimed at enhancing customer engagement and automating business processes. Their custom-built chatbots leverage advanced technologies such as machine learning and natural language processing (NLP), enabling them to provide real-time, personalized responses while ensuring seamless interactions across multiple platforms. The company’s AI chatbots are designed to integrate with CRM systems, mobile apps, and social media, offering scalable solutions adaptable to a wide range of industries. Additionally, these bots support multilingual capabilities and sentiment analysis, which help improve customer experiences and foster brand loyalty.
The team at Vention focuses on continuous improvement and optimization of their chatbot solutions, utilizing analytics to enhance user experience and operational efficiency. Their chatbot services cater to various sectors, including healthcare, ecommerce, and finance, where the use of intelligent, adaptable AI chatbots can transform customer service and communication strategies.
Key Highlights:
- Customized AI chatbots with advanced NLP and machine learning features
- Integration with various platforms, including CRM systems and social media
- Solutions designed for diverse industries like healthcare, finance, and ecommerce
Services:
- AI chatbot development
- Custom software development
- IT staffing solutions
- Digital transformation
Contact Information:
- Website: ventionteams.com
- LinkedIn: linkedin.com/company/ventionteams
- Instagram: instagram.com/ventionteams
- YouTube: youtube.com/@VentionTeams
- Email: careers@ventionteams.com
- Address: 575 Lexington Avenue, 14th Floor, NY 10022
- Phone: 718 374 5043
12. Hyperlink InfoSystem
Hyperlink InfoSystem provides comprehensive AI-driven chatbot development services, aiming to enhance customer engagement and automate business processes. Their custom chatbots are designed using advanced AI technologies, including natural language processing (NLP) and machine learning, to ensure seamless interactions across various platforms like messaging apps, social media, and websites. These chatbots are built to improve user experience, facilitate communication, and reduce the workload of support teams, allowing businesses to focus on more complex issues. Hyperlink InfoSystem’s approach involves crafting user-centric designs to ensure chatbots are easy to use and capable of delivering tailored customer experiences.
Hyperlink InfoSystem also offers a wide array of services, including mobile and web application development, blockchain solutions, and AI consulting. With offices in the USA, Canada, and the UK, the company caters to clients worldwide, focusing on industries like healthcare, finance, retail, and entertainment. Their goal is to deliver innovative digital solutions that help businesses grow and adapt in a competitive environment.
Key Highlights:
- AI-powered chatbot solutions for automating customer engagement
- Expertise in mobile app development, blockchain solutions, and AI integration
- Global presence in the USA, Canada, and the UK, serving various industries
Services:
- AI chatbot development
- Mobile app development (iOS, Android, React Native)
- Blockchain and NFT marketplace development
- Web development (PHP, Node.js, React.js)
- AI consulting and machine learning
Contact Information:
- Website: hyperlinkinfosystem.com
- Facebook: facebook.com/Hyperlink-infosystem-140449209446270
- Twitter: twitter.com/hyperlinkinfo
- Instagram: instagram.com/hyperlink_infosystem
- LinkedIn: linkedin.com/company/hyperlinkinfosystem
- YouTube: youtube.com/channel/UCEdAsyye6NN22CCiWNCDfIA
- Email: info@hyperlinkinfosystem.com
- Phone: +1 (309) 791-4105 (USA, Canada), +44 20 3287 9060 (UK)
- USA (New York)
- Address: One World Trade Center, 285 Fulton Street Suite 8500, New York, NY 10007, USA
13. Snowflake
Snowflake provides AI-powered chatbot capabilities through its Snowflake Cortex platform, which allows businesses to leverage advanced generative AI and large language models (LLMs) to build custom conversational interfaces. By using natural language processing (NLP) and machine learning, these chatbots can be integrated into various data-driven applications, enhancing customer interaction and automating routine tasks. Snowflake offers integration with tools like Streamlit, which facilitates the development of AI-driven chatbots that can perform complex data analysis and provide real-time responses using data from the Snowflake Data Cloud.
Snowflake Cortex supports a range of AI and machine learning applications, including LLMs and generative AI, designed for industries such as financial services, healthcare, retail, and more. Their AI-powered solutions enable businesses to use data effectively for analytics, forecasting, and customer engagement, making it easier to automate data processes and derive valuable insights.
Key Highlights:
- AI chatbots powered by Snowflake Cortex with support for NLP and LLMs
- Integration with Streamlit for seamless chatbot and data app development
- Solutions designed for diverse industries like financial services, healthcare, and retail
Services:
- AI chatbot development using Snowflake Cortex
- Generative AI solutions for custom data-driven applications
- Machine learning model development
- Data analytics and cloud solutions
Contact Information:
- Website: snowflake.com
- Twitter: twitter.com/SnowflakeDB
- LinkedIn: linkedin.com/company/3653845
- Facebook: facebook.com/Snowflake-Computing-709171695819345
- YouTube: youtube.com/user/snowflakecomputing
- Address: 114 W 41st St, New York, NY 10036, USA
14. Cloud Primero
Cloud Primero provides AI-driven chatbot development services to help businesses automate customer interactions and improve efficiency. Their chatbots are built using natural language processing (NLP), machine learning, and other advanced AI technologies, allowing them to handle customer queries effectively and provide personalized responses. These chatbots are particularly useful in sectors such as healthcare, finance, and retail, where customer service demands are high, and real-time interactions are essential.
In addition to chatbots, Cloud Primero offers a wide array of AI and digital transformation services. They specialize in predictive analytics, robotic process automation (RPA), and computer vision solutions, which help businesses automate processes, detect faults, and analyze customer behavior. They also offer end-to-end consulting services to help clients identify opportunities for AI adoption, ensuring each solution provides tangible value and aligns with business objectives.
Key Highlights:
- AI chatbots using NLP and machine learning for efficient customer interactions
- Expertise in predictive analytics, RPA, and computer vision solutions
- Consulting services for AI adoption and digital transformation
Services:
- AI chatbot development
- Predictive analytics
- Robotic process automation
- Computer vision solutions
- Digital transformation consulting
Contact Information:
- Website: cloudprimero.com
- Email: contact@cloudprimero.com
- Facebook: facebook.com/cloudprimero
- LinkedIn: linkedin.com/company/cloudprimero
- Twitter: twitter.com/cloudprimero
- Address: 24 West 33rd Street, Hudson Yards, NYC
- Phone: +1 833-300-5725
Conclusion
New York is emerging as a key center for chatbot innovation, with companies offering AI-powered solutions designed to improve customer service and streamline business functions. These businesses are helping organizations enhance communication, automate interactions, and provide more efficient customer service through AI-powered chatbots. As the demand for AI technology continues to rise, New York’s chatbot companies are well-positioned to lead innovation in this evolving sector.
As AI technology advances, chatbot companies in New York are playing a crucial role in shaping the future of customer engagement. By offering customizable and scalable solutions, they are enabling businesses to improve customer experiences, reduce costs, and stay competitive in an increasingly digital marketplace.
English 
German 
Arabic 
French 
Dutch 
Spanish