Top Conversational AI Companies

Conversational AI companies develop systems that allow machines to understand and respond to human language. These technologies are used in chatbots, voice assistants, and virtual agents that automate communication across customer service, sales, healthcare, and other sectors. The companies featured in this article offer platforms and services that support natural language processing, speech recognition, and AI-driven dialogue management for a range of business applications.

1. AI Superior

At AI Superior, we develop conversational AI systems that help businesses automate communication and enhance user interaction. Founded in 2019 by Dr. Ivan Tankoyeu and Dr. Sergey Sukhanov, we apply our deep expertise in artificial intelligence to build scalable, language-based solutions such as virtual assistants, chatbots, and custom dialogue systems tailored to specific operational needs.

Our method is built around a structured and transparent project life cycle. We focus on transforming ideas into conversational AI products that integrate smoothly with existing platforms. Whether designing natural language understanding modules or configuring chatbot workflows, we ensure every component aligns with business goals. Our planning and delivery framework reduces risks while maintaining consistency and clarity throughout the project.

Our team brings together PhD-level data scientists, machine learning engineers, and software developers who specialize in natural language processing and related technologies. This combination of technical depth and domain versatility allows us to solve a wide range of conversational AI challenges. We also support clients after deployment, equipping them with the tools and training needed to maintain and expand their conversational systems.

Key Highlights:

• Founded in 2019 by experts Dr. Ivan Tankoyeu and Dr. Sergey Sukhanov
• Specializes in transforming AI concepts into scalable solutions
• High success rate in Proof of Concept (PoC) projects
• Effective risk management in AI project life cycles
• Team comprised of PhD-level data scientists and engineers

Services:

• AI and Data Strategy Development
• Process Optimization with AI
• AI Use Case Discovery & Identification
• AI Training and Workshops
• Generative AI Development

Contact Information:

• Website: aisuperior.com 
• Address: Robert-Bosch-Str.7, 64293 Darmstadt, Germany
• Contact Email: info@aisuperior.com
• Phone Number: +49 6151 3943489
• LinkedIn: www.linkedin.com/company/ai-superior
• Twitter: x.com/aisuperior

2. Sierra

Sierra develops conversational AI software used to automate customer service and support functions across messaging, chat, and voice interfaces. Its platform allows companies to create AI agents that execute transactions, resolve inquiries, and update records by connecting with internal systems such as CRM and order management tools. Industries using Sierra include healthcare, retail, telecom, and media.

Agents built on Sierra operate with configurable policies and goals, and include supervision features for compliance and security. Customization options allow integration of business-specific workflows, terminology, and tone. The system supports auditing, interaction summaries, and real-time monitoring while maintaining isolation of customer data from model training.

Services:

• Conversational AI Agent Development
• Voice AI Integration
• Multi-Channel AI Deployment
• Real-Time Call Center Support
• Analytics and AI Performance Monitoring
• Secure AI System Integration
• Custom AI Agent Configuration

Contact and Social Media Information:

• Website: sierra.ai
• LinkedIn: www.linkedin.com/company/sierra
• Twitter: x.com/sierraplatform
  

3. Trinetix

Trinetix provides software and consulting services focused on enterprise digital transformation. Its work includes systems development for process optimization, workflow automation, and custom product engineering. Service areas span cloud enablement, mobile application development, digital workplace infrastructure, and experience design. Clients operate across industries such as healthcare, logistics, finance, and professional services.

AI initiatives at Trinetix include data intelligence, predictive modeling, and generative AI applications. Teams build tools for strategic planning, employee engagement, and customer interaction, integrating AI into both operational and decision-support systems. The company also develops intelligent digital assistants and supports hybrid deployment models with customized automation frameworks.

Services:

• Conversational AI Development
• Chatbot and Virtual Assistant Solutions
• Natural Language Processing Integration
• AI-Driven Customer Support Systems
• Voice Recognition Applications
• AI Consulting and Strategy
• Custom Software Development

Contact and Social Media Information:

• Website: www.trinetix.com
• Address: 1000 Health Park Drive, Brentwood, Tennessee
• E-mail: hello@trinetix.com
• LinkedIn: www.linkedin.com/company/trinetix-inc/mycompany
• Facebook: www.facebook.com/trinetix
• Instagram: www.instagram.com/trinetix_inc
  

4. Yellow.ai

Yellow.ai provides systems for automating conversations across customer support, employee services, and operational workflows. It offers tools to build and manage AI agents that handle tasks such as ticket resolution, appointment scheduling, product inquiries, and HR requests. These agents operate over chat, voice, email, and messaging platforms, supporting both real-time and asynchronous communication.

Integrations are available for CRM, ITSM, and ERP systems, allowing agents to fetch and update enterprise data during interactions. Yellow.ai supports configuration of agent behavior through visual and prompt-based interfaces. The platform includes features for language localization, intent monitoring, agent escalation, and analytics for performance tracking.

Services:

• Conversational AI Platform
• Chatbot and Voicebot Development
• Customer Engagement Automation
• Multilingual Support Solutions
• AI-Powered Analytics
• Integration with CRM and ERP Systems
• Omnichannel Deployment

Contact and Social Media Information:

• Website: yellow.ai
• LinkedIn: www.linkedin.com/company/yellowdotai
• Twitter: x.com/yellowdotai
• Instagram: www.instagram.com/yellowdotai
  

5. IBM

IBM develops enterprise technology spanning hybrid cloud infrastructure, AI platforms, mainframe systems, and consulting services. Its product portfolio includes systems for automation, cybersecurity, data management, and computing hardware. IBM also maintains its own research division and supports industry-specific technology development across sectors such as financial services, government, and manufacturing.

AI offerings from IBM include model development, deployment, and governance through its watsonx platform. These tools are integrated with enterprise systems for tasks such as code generation, customer service, IT operations, and document processing. IBM supports customization through APIs, prebuilt components, and infrastructure that aligns with on-premise, cloud, and hybrid configurations.

Services:

• Watson Assistant for Conversational AI
• AI-Powered Chatbots and Virtual Agents
• Natural Language Processing Solutions
• Speech-to-Text and Text-to-Speech Services
• AI Integration with Business Processes
• Cloud-Based AI Services
• AI Consulting and Implementation

Contact and Social Media Information:

• Website: www.ibm.com
• Address: 1 New Orchard Road, Armonk, New York 10504-1722, United States
• Phone: 1-800-426-4968
• LinkedIn: www.linkedin.com/company/ibm
• Twitter: x.com/ibm
• Instagram: www.instagram.com/ibm
  

6. Oracle

Oracle provides enterprise software and cloud infrastructure across database management, business applications, and computing services. Its offerings include tools for ERP, supply chain, human capital, and customer relationship management. Oracle Cloud Infrastructure supports public, private, and hybrid deployments with services in storage, compute, networking, and security.

For data science and AI, Oracle develops tools that allow training, deployment, and monitoring of models within enterprise environments. Its platforms include capabilities for integrating AI into core applications such as finance and HR systems. The architecture supports both batch and real-time processing, with built-in data governance and automation features.

Services:

• Digital Assistant Platform
• AI-Driven Chatbots for Enterprise Applications
• Natural Language Understanding and Processing
• Integration with Oracle Cloud Applications
• Voice and Text-Based Conversational Interfaces
• AI Analytics and Insights
• Custom AI Solution Development

Contact and Social Media Information:

• Website: www.oracle.com
• Phone: +1.800.633.0553
• LinkedIn: www.linkedin.com/company/oracle
• Twitter: x.com/oracle
• Facebook: www.facebook.com/Oracle
  

7. Google Cloud

Google Cloud provides infrastructure and platform services for data storage, computing, networking, and AI development. It includes tools for managing virtual machines, containers, serverless applications, and enterprise networking. Services are delivered through globally distributed data centers and support hybrid and multicloud configurations.

AI and data products on Google Cloud include systems for model training, real-time inference, data warehousing, and workflow orchestration. It supports pre-trained APIs for vision, text, and speech tasks, as well as tools for custom model development and deployment. Integration with open-source frameworks and enterprise data systems is supported through connectors, SDKs, and managed services.

Services:

• Dialogflow for Conversational AI
• AI-Powered Chatbots and Virtual Agents
• Natural Language Understanding APIs
• Speech Recognition and Synthesis
• Integration with Google Cloud Services
• Multilingual Support
• AI Training and Support

Contact and Social Media Information:

• Website: cloud.google.com
• Address: 111 8th Ave, New York, NY 10011
• E-mail: press@google.com
• LinkedIn: www.linkedin.com/company/google
• Twitter: x.com/google
• Facebook: www.facebook.com/Google
• Instagram: www.instagram.com/google
  

8. Avaamo

Avaamo builds conversational AI systems used to automate voice and text interactions in business environments. Its software supports integration with enterprise tools for scheduling, case handling, claims processing, and support ticketing. Solutions are configured for industries such as healthcare, finance, telecom, and logistics using pre-defined templates and API connectors.

Customer and internal service operations run across phone, web, mobile apps, and messaging channels with support for real-time and asynchronous use cases. Agents operate using structured workflows and natural language processing, and can escalate to human operators with session history preserved. Avaamo also offers modules that address compliance requirements and multilingual communication needs.

Services:

• Conversational AI Platform
• AI-Powered Chatbots and Voice Assistants
• Natural Language Processing and Understanding
• Customer Service Automation
• AI Integration with Enterprise Systems
• Multilingual Conversational Interfaces
• Analytics and Performance Monitoring

Contact and Social Media Information:

• Website: avaamo.ai
• E-mail: sales@avaamo.ai
• LinkedIn: www.linkedin.com/company/avaamo
  

9. Sprinklr

Sprinklr provides a platform that centralizes customer interactions across more than 30 digital and voice channels. It allows enterprises to manage contact center operations, social media activity, marketing campaigns, and surveys from a single system. The software includes role-specific modules and supports regulatory and brand compliance for public-facing content.

Its tools allow configuration of workflows for proactive outreach, automated classification of messages, and keyword-based monitoring across public platforms. User behavior data from social media and messaging apps is integrated into customer profiles for support and marketing personalization. The system connects with external CRMs, ad networks, and data warehouses through standard connectors.

Services:

• AI-Powered Conversational Bots
• Unified Customer Experience Management
• Social Media Engagement Automation
• Natural Language Processing
• Integration with CRM Systems
• Analytics and Reporting
• Omnichannel Support

Contact and Social Media Information:

• Website: www.sprinklr.com
• Address: 441 9th Avenue, 12th Floor, New York, NY 10001
• LinkedIn: www.linkedin.com/company/sprinklr
• Twitter: x.com/Sprinklr
• Facebook: www.facebook.com/sprinklr
• Instagram: www.instagram.com/sprinklr
  

10. LivePerson

LivePerson is a technology company that provides a platform for conversational automation in customer service and commerce. Its software includes tools for building, deploying, and managing messaging and voice-based virtual agents. These systems are used in industries such as telecommunications, finance, retail, and healthcare, supporting customer engagement across multiple digital channels.

The platform includes features for intent recognition, conversation orchestration, analytics, and integration with enterprise systems. LivePerson supports hybrid human-AI workflows and allows businesses to operate automation alongside live agents. It also enables deployment of generative AI models and offers components for message routing, escalation handling, and real-time agent assistance.

Services:

• Conversational AI Platform
  AI-Powered Chatbots and Messaging Solutions
• Voice and Text-Based Customer Engagement
• Natural Language Understanding
• Integration with Business Systems
• Analytics and Insights
• Customer Support Automation

Contact and Social Media Information:

• Website: www.liveperson.com
• LinkedIn: www.linkedin.com/company/liveperson
• Twitter: x.com/LivePerson
• Facebook: www.facebook.com/liveperson
• Instagram: www.instagram.com/livepersoninc
  

11. Rasa

Rasa is a technology company that builds infrastructure for conversational AI development. Its software allows organizations to construct AI assistants with control over dialogue logic, deployment environment, and data privacy. Rasa’s framework supports integration into enterprise systems and enables customization of natural language processing workflows.

Their tools include interfaces for managing conversation design, training data, and multi-channel deployment. Rasa supports use cases where developers need fine-grained control over assistant behavior, including conditional responses, user context handling, and external API interaction. It is used by companies building chat- and voice-based interfaces for customer and internal support.

Services:

• Open-Source Conversational AI Framework
• Custom Chatbot and Virtual Assistant Development
• Natural Language Understanding and Processing
• On-Premise and Cloud Deployment
• Integration with Messaging Platforms
• Community and Enterprise Support
• AI Training and Workshops

Contact and Social Media Information:

• Website: rasa.com
• LinkedIn: www.linkedin.com/company/rasa.
• Twitter: x.com/Rasa_HQ
  

12. Amelia

Amelia is a technology company that develops conversational AI systems designed to automate enterprise interactions. Its platform supports voice and text-based communication across customer service, IT support, HR, and other internal business functions. Amelia integrates with systems such as CRM, ERP, and ITSM platforms to perform transactions and resolve requests.

The company provides capabilities including intent recognition, sentiment analysis, process orchestration, and multilingual support. It also includes tools for managing hybrid agent environments where virtual and human agents collaborate. Amelia’s deployments are used in industries such as banking, insurance, telecommunications, and healthcare to automate routine workflows and provide real-time support.

Services:

• AI-Powered Digital Employees
• Conversational AI for Customer Service
• Natural Language Understanding and Processing
• Integration with Enterprise Systems
• Multilingual Support
• Analytics and Performance Monitoring
• AI Consulting and Implementation

Contact and Social Media Information:

• Website: amelia.ai
  LinkedIn: www.linkedin.com/company/ameliaai
• Twitter: x.com/TheAmeliaAI
• Facebook: www.facebook.com/TheAmeliaAI
  

13. Boost.ai

Boost.ai is a software company that builds conversational AI systems for enterprise-level customer service. Its platform supports automation of chat and voice interactions, focusing on industries such as finance, insurance, telecommunications, and the public sector. The system allows for deployment of virtual agents capable of handling customer self-service, internal support, and real-time agent assistance.

They offer tools for designing, analyzing, and optimizing virtual conversations. Its infrastructure integrates with enterprise platforms and enables omnichannel communication across web, messaging, and telephony systems. Boost.ai supports automation workflows that include routing, escalation, and multilingual processing, while also incorporating generative AI for personalization and dialogue generation.

Services:

• Conversational AI Platform
• AI-Powered Virtual Agents
• Customer Service Automation
• Natural Language Understanding
• Integration with Business Systems
• Analytics and Reporting
• Multilingual Support

Contact and Social Media Information:

• Website: boost.ai
• Address: Grenseveien 21 – 4313 Sandnes – Norway
• LinkedIn: www.linkedin.com/company/boost-ai
  

14. Aisera

Aisera is a software company that provides enterprise AI platforms for automating service operations in IT, HR, customer support, finance, and procurement. Its platform includes AI agents capable of handling user interactions, workflow execution, and knowledge retrieval across communication channels. Aisera integrates with enterprise systems like ticketing platforms, CRM tools, and productivity suites.

The company develops features such as automated onboarding, benefits management, access provisioning, and financial operations support. It also includes proactive incident prediction tools based on telemetry and historical service data. Aisera offers its services through cloud deployments and supports integration with domain-specific ontologies and enterprise language models.

Services:

• Conversational AI for IT, HR, and Customer Service
• AI-Powered Virtual Agents and Copilots
• AI Voice Bots
• AI Search and Workflow Automation
• Generative AI Solutions
• Predictive Analytics and Insights
• Integration with Enterprise Applications

Contact and Social Media Information:

• Website: aisera.com
• Address: 1121 San Antonio Rd, Suite C202, Palo Alto, CA 94303
• Phone: +1 (650) 667-4308
• E-mail: info@aisera.com
• LinkedIn: www.linkedin.com/company/aisera
• Twitter: x.com/aiseraai
• Facebook: www.facebook.com/aisera
  

15. Zendesk

Zendesk is a software company that provides tools for customer support, ticketing systems, and conversational interfaces. Its core product suite includes modules for help desks, live chat, voice integration, and self-service portals. Zendesk supports business operations across industries through customizable workflows and third-party integrations with CRM, IT, and messaging platforms.

It also offers AI-driven automation through Zendesk AI Agents, which manage multi-channel interactions and assist human agents with real-time suggestions. It supports functions such as query classification, routing, response generation, and interaction analysis. These features are used in both customer-facing environments and internal support systems.

Services:

• AI-Powered Customer Support Solutions
• Chatbots and Virtual Agents
• Automated Ticketing Systems
• Natural Language Processing Integration
• Omnichannel Support Platforms
• Customer Engagement Analytics
• Integration with CRM Systems

Contact and Social Media Information:

• Website: www.zendesk.com
• Address: 181 Fremont St., San Francisco, CA 94105
• LinkedIn: www.linkedin.com/company/zendesk
• Twitter: x.com/zendesk
• Facebook: www.facebook.com/zendesk
• Instagram: www.instagram.com/zendesk
  

16. Amazon Web Services (AWS)

Amazon Web Services (AWS) is a cloud computing platform that provides infrastructure, platform, and software services on a subscription basis. Its offerings include compute resources, storage systems, database services, container orchestration, and network management tools. AWS supports deployment in public, private, and hybrid cloud environments and offers global availability zones for distributed computing.

AWS provides tools for data science and machine learning through services such as model training, data pipeline automation, and inference hosting. Its platform includes components for real-time analytics, data lakes, and AI integration. AWS supports both proprietary and open-source frameworks and enables users to deploy and scale models in production across a range of industries.

Services:

• Amazon Lex for Conversational Interfaces
• AI-Driven Chatbots and Voice Assistants
• Natural Language Understanding and Processing
• Integration with AWS Cloud Services
• Speech Recognition and Synthesis
• Machine Learning Model Deployment
• Scalable Infrastructure for AI Applications

Contact and Social Media Information:

• Website: aws.amazon.com
• LinkedIn: www.linkedin.com/company/amazon-web-services
• Twitter: x.com/awscloud
• Facebook: www.facebook.com/amazonwebservices
• Instagram: www.instagram.com/amazonwebservices
  

17. Conversica

Conversica is a software company that builds conversational AI tools used in sales, marketing, and customer success operations. Its platform includes AI agents designed to autonomously conduct two-way interactions across digital channels such as email, web chat, and messaging platforms. These agents are integrated into enterprise workflows to manage tasks like lead engagement, qualification, customer feedback, and account monitoring.

The system provides capabilities for intent detection, dialogue personalization, and integration with CRM and marketing automation platforms. Conversica supports multi-turn conversations, channel switching, and multilingual communication. Its platform is designed to help revenue-focused teams automate repetitive engagement tasks while maintaining centralized analytics and interaction tracking.

Services:

• AI-Powered Conversational Agents for Sales and Marketing
• Automated Lead Engagement and Nurturing
• Customer Success Management Solutions
• Natural Language Processing and Understanding
• Integration with CRM and Marketing Automation Platforms
• Multichannel Communication (Email, SMS, Chat)
• Analytics and Performance Insights

Contact and Social Media Information:

• Website: www.conversica.com
• Address: 1875 Mission St, Ste 103, #268, San Francisco, CA 94103
• Phone: 1 (650) 290-7674
• E-mail: support@conversica.com
• LinkedIn: www.linkedin.com/company/conversica
• Facebook: www.facebook.com/conversica
• Instagram: www.instagram.com/myconversica
  

18. Cognigy

Cognigy is a software company that develops conversational automation platforms for enterprise contact centers. Its main product, Cognigy.AI, is used to create and manage virtual agents for voice and text channels. These agents are integrated into systems such as CRM, ticketing, and communication platforms through standard APIs and low-code tools. Cognigy supports deployment in industries including telecommunications, finance, insurance, retail, and transportation.

The platform includes features for real-time dialogue management, agent assist, analytics, and knowledge integration. Cognigy builds systems that operate across messaging platforms, telephony systems, and enterprise service environments. Its offerings support both customer-facing automation and internal support workflows, using centralized tools for managing intent recognition, routing, and interaction history.

Services:

• Conversational AI Platform for Enterprises
• AI Voice Agents and Chatbots
• Natural Language Understanding and Processing
• Integration with Contact Center Platforms
• Multilingual Support
• Analytics and Reporting Tools
• Customizable AI Solutions

Contact and Social Media Information:

• Website: cognigy.com
• Address: Speditionstraße 1, 40221 Düsseldorf, Germany
• Phone: +49 211 54591991
• E-mail: info@cognigy.com
• LinkedIn: www.linkedin.com/company/cognigy
• Twitter: x.com/cognigy
• Facebook: www.facebook.com/cognigy
  

19. OpenXcell

OpenXcell is a software and technology services company that develops systems in artificial intelligence, data engineering, DevOps, and enterprise software. It supports industries such as healthcare, retail, education, logistics, and finance. The company provides services including mobile and web application development, cloud integration, and platform modernization.

In data and AI, OpenXcell builds automation pipelines, analytics platforms, and enterprise-grade AI systems. It delivers solutions such as AI agents, chatbots, data annotation workflows, and model integration with existing IT infrastructure. The company supports both real-time and batch processing, and builds tools for structured data processing, observability, and data governance.

Services:

• AI Consulting and Strategy
• Custom AI Solution Development
• Integration of AI in Mobile Apps and Software
• Data Analytics and Engineering
• DevOps and AIOps Solutions
• Staff Augmentation for AI Projects
• Product Engineering with AI Capabilities

Contact and Social Media Information:

• Website: www.openxcell.com
• Address: 304 S. Jones Blvd #520 Las Vegas, NV 89107
• Phone: +1 888 777 4629
• E-mail: sales@openxcell.com
• LinkedIn: www.linkedin.com/company/openxcell
• Twitter: x.com/openxcell
• Facebook: www.facebook.com/openxcellai
  

20. Aivo

Aivo is a software company that develops conversational AI systems for automating customer service and communication workflows. Its platform includes tools for chatbot creation, omnichannel live chat, WhatsApp campaign management, appointment scheduling, and low-code integration with enterprise software. The platform is used in sectors such as finance, retail, telecommunications, and customer support.

The company designs AI-powered tools to handle queries across voice, text, and video channels, integrating with third-party systems like CRM platforms and help desk software. Its suite includes features for real-time message handling, AI-guided agent assistance, and knowledge base automation. Aivo supports use cases such as conversational banking, commerce automation, and cross-channel engagement without human escalation.

Services:

• Conversational AI Solutions for Customer Service
• AI-Powered Chatbots and Voice Assistants
• WhatsApp Campaign Creation Tools
• Omnichannel Live Chat with AI Co-Pilot
• Integration with CRM and Business Systems
• Generative AI for Unique Auto-Generated Responses
• Analytics and Performance Monitoring

Contact and Social Media Information:

• Website: www.aivo.co
• LinkedIn: www.linkedin.com/company/aivoco
  

21. TechCrunch

TechCrunch is a media platform that covers technology news, startup activity, and venture capital. It publishes reporting on product launches, funding rounds, market trends, and company strategies across sectors like consumer tech, enterprise software, fintech, AI, and hardware. The site includes categories such as startups, apps, gadgets, security, and transportation.

It operates multiple channels including articles, podcasts, newsletters, and live events. TechCrunch hosts Startup Battlefield, a pitch competition for early-stage companies, and runs coverage on acquisitions, IPOs, and funding trends in global tech ecosystems. The platform also tracks major players in technology through breaking news and long-form analysis.

Services:

• Technology News and Analysis
• Reporting on AI and Conversational AI Developments
• Coverage of Startups and Emerging Technologies
• Event Hosting for Tech Industry Insights
• Product Reviews and Industry Trends
• Podcasts and Video Content on Technology Topics
• Newsletters and Subscription Services

Contact and Social Media Information:

• Website: techcrunch.com
• E-mail: tips@techcrunch.com
• LinkedIn: www.linkedin.com/company/techcrunch
• Twitter: x.com/techcrunch
• Facebook: www.facebook.com/techcrunch
• Instagram: www.instagram.com/techcrunch

Conclusion

Conversational AI companies are driving the development of tools that enable real-time, automated communication between humans and machines. These technologies are applied across industries to improve customer service, streamline internal operations, and support sales and marketing efforts. From enterprise-grade platforms to open-source frameworks, the range of solutions continues to expand with advancements in natural language processing, speech recognition, and generative AI.

This article outlined a broad selection of providers offering conversational AI services, including chatbot development, virtual assistants, and voice interfaces. Each company brings a distinct set of capabilities, technology integrations, and industry applications. Whether businesses are implementing AI for the first time or scaling existing systems, these companies provide the technical expertise and tools required to support conversational automation.