Sentiment analysis has become a vital tool for businesses looking to understand customer feedback, emotions, and market trends. In Saudi Arabia, where innovation is thriving, several companies specialize in sentiment analysis, providing powerful solutions to help businesses make data-driven decisions. This article highlights some of the top sentiment analysis companies in Saudi Arabia, including leaders like AI Superior, known for their expertise in delivering actionable insights. With capabilities in natural language processing (NLP), machine learning, and data analytics, these companies empower organizations to improve customer experiences and drive engagement.
1. AI Superior
At AI Superior, we are dedicated to delivering advanced sentiment analysis solutions specifically tailored for businesses in Saudi Arabia. Our team of skilled data scientists and engineers uses AI and natural language processing to build sophisticated sentiment analysis tools, helping companies gain deeper insights into customer feedback and public sentiment. By analyzing patterns in opinions and emotions, AI Superior empowers Saudi businesses to enhance customer engagement, drive satisfaction, and make well-informed decisions.
Our expertise includes key areas such as social media analysis, brand monitoring, and customer feedback interpretation. These capabilities enable us to offer customized solutions that address various challenges, from monitoring public sentiment in real time to uncovering actionable insights from vast datasets. Our services include sentiment analysis software development, consulting, data-driven strategy planning, and process optimization to elevate customer experience. By offering data-rich, customized solutions, we help clients maximize the value of customer insights and maintain a competitive advantage.
AI Superior prioritizes continuous research and innovation in sentiment analysis and NLP, actively participating in projects that advance language understanding technologies. This commitment ensures that Saudi clients receive cutting-edge sentiment analysis solutions that support business growth and operational excellence. We are proud to be a trusted partner in Saudi Arabia’s evolving sentiment analysis landscape, empowering organizations to use language technology for impactful, data-informed decisions.
Key Highlights:
- End-to-end AI application development
- Expertise in computer vision and natural language processing
- Specialization in geospatial AI solutions
- Comprehensive AI consulting and strategy services
- Ph.D.-level data scientists and software engineers
Services:
- AI Software Development
- AI Consulting
- AI and Data Strategy
- Process Optimization with AI
- Geospatial AI Development
- AI Training Programs
- AI R&D and Patents
Contact Information:
- Website: aisuperior.com
- Contact Email: info@aisuperior.com
- LinkedIn: www.linkedin.com/company/ai-superior
- Twitter: twitter.com/aisuperior
- Address: Robert-Bosch-Str.7, 64293 Darmstadt, Germany
- Phone Number: +49 6151 3943489
2. Exotel
Exotel offers cloud-based telephony and customer engagement solutions, including sentiment analysis capabilities. Their platform provides tools to monitor customer sentiment across calls and messages, allowing businesses to assess customer interactions effectively. Exotel’s services enhance customer service and support with real-time data insights.
Exotel’s solutions support seamless integration with existing systems, providing tools for call management, sentiment analysis, and automated responses. Their comprehensive platform is designed to boost engagement and improve customer service quality.
Key Highlights:
- Cloud-based telephony solutions
- Customer sentiment analysis tools
- Integration with existing business systems
- Automated call and SMS management
Services:
- Sentiment analysis for customer support
- Call and SMS management
- Customer interaction analytics
- Real-time engagement tracking
- Contact center solutions
Contact Information:
- Website: exotel.com
- LinkedIn: linkedin.com/company/exotel-techcom-private-limited
- Facebook: facebook.com/Exotel
- Twitter: twitter.com/Exotel
- YouTube: youtube.com/@ExotelTechcom
- Instagram: instagram.com/exotel_com/p/C8wKKjHv5BF
- Address: King Abdulrahman Saudi Branch, Bin Abdulaziz, Riyadh – 12432
3. Spica Media
Spica Media is a full-service media agency located in the King Abdullah Financial District in Riyadh. The agency provides a wide array of digital solutions, including media buying, social media strategy, and digital content creation. Known for leveraging technology to enhance digital marketing, Spica Media offers solutions tailored to each client’s needs, helping brands navigate the evolving digital landscape with innovative approaches.
Spica Media’s services are designed to maximize brand visibility and engagement through various media channels. The agency works closely with clients to develop customized campaigns that reflect brand identity and connect with audiences effectively.
Key Highlights:
- Comprehensive digital media solutions
- Media buying and campaign management
- Tailored social media strategies
- Emphasis on technology-driven marketing
Services:
- Media planning and buying
- Social media management
- Content creation and strategy
- Campaign performance analytics
Contact Information:
- Website: spica.media
- Facebook: facebook.com/media.spica
- Twitter: twitter.com/spica_media
- Instagram: instagram.com/spica.media
- LinkedIn: linkedin.com/company/spicamedia
- YouTube: youtube.com/channel/UCdtS2G6a0TQ_VxePiZWbfdQ
- Address: King Abdullah Financial District – KAFD Ring Road, Riyadh
- Phone: (+966) 5 550 94 722
- Email: info@spica.ae
4. ShelPuk AI
ShelPuk AI Technology Consulting is a Riyadh-based firm that provides consulting and technology solutions, including sentiment analysis services. Specializing in AI-powered insights, ShelPuk AI enables businesses to analyze customer feedback and interactions, helping them understand public sentiment and improve engagement strategies.
The company offers consulting in AI and machine learning, allowing brands to incorporate sentiment analysis into their customer engagement processes. ShelPuk AI’s expertise ensures clients have access to actionable insights to optimize their digital presence and brand perception.
Key Highlights:
- AI-powered sentiment analysis
- Customer engagement enhancement
- Technology and consulting services
- Focus on AI and machine learning
Services:
- Sentiment analysis consulting
- Customer feedback analysis
- AI and ML model development
- Data-driven insights
- Digital engagement strategies
Contact Information:
- Website: shelpuk.com
- LinkedIn: linkedin.com/company/shelpuk-ai-technology-consulting
- Facebook: facebook.com/sergey.shelpuk
- Twitter: twitter.com/sshelpuk
- Address: Riyadh, Riyadh Province
5. Mobcoder
Mobcoder offers digital solutions for businesses, including sentiment analysis and customer behavior insights. The company provides tools to monitor and analyze customer interactions across platforms, assisting businesses in making informed decisions based on public sentiment and trends.
In addition to sentiment analysis, Mobcoder offers app development and digital transformation services. They support businesses in tracking customer responses, allowing for targeted engagement and enhanced user experience.
Key Highlights:
- Sentiment and customer behavior analysis
- App development and digital solutions
- Real-time interaction insights
- Digital transformation support
Services:
- Sentiment analysis and trend tracking
- App development services
- Customer engagement monitoring
- Data analytics and reporting
- Digital transformation consulting
Contact Information:
- Website: mobcoder.com
- Email: sales@mobcoder.com
- Instagram: instagram.com/mobcoderinc
- Facebook: facebook.com/mobcoderinc
- LinkedIn: linkedin.com/company/mobcoder-llc
- Twitter: twitter.com/mobcoderinc
- Address: PO BOX 7586, AbdulRahman Bin Auf Road, Riyadh 14227
6. CodeNinja Consulting
CodeNinja Consulting is a technology and AI consulting firm based in Riyadh. The company provides services in AI-powered sentiment analysis, helping businesses gauge customer feedback and market sentiment. Their solutions allow companies to capture and analyze real-time data, offering insights for improved decision-making.
Focused on providing tailored AI solutions, CodeNinja supports businesses in enhancing customer experiences through accurate sentiment tracking and analysis. Their team offers expertise across various industries, making them a versatile partner for businesses looking to leverage AI.
Key Highlights:
- AI-driven sentiment analysis solutions
- Real-time data analysis and feedback monitoring
- Customized AI solutions for businesses
- Expertise across diverse industries
Services:
- Sentiment analysis and tracking
- AI model customization
- Data-driven customer insights
- Digital engagement strategies
- Consulting and technology services
Contact Information:
- Website: codeninjaconsulting.com
- LinkedIn: linkedin.com/company/codeninjainc
- Twitter: twitter.com/CodeNinjaInc
- Instagram: instagram.com/codeninjainc
- YouTube: youtube.com/@codeninjainc
- Address: Strategic Proximity Innovation Center, Riyadh, Saudi Arabia
- Phone: +966 53 788 4874
7. ResQuad
ResQuad, headquartered in Dammam, offers technology-driven solutions that include sentiment analysis and customer engagement tools. The company’s services focus on analyzing customer feedback to provide businesses with actionable insights into customer sentiment and behavior.
ResQuad’s team specializes in leveraging AI and machine learning for detailed sentiment tracking, allowing companies to optimize their digital marketing strategies and customer interaction processes.
Key Highlights:
- AI and machine learning-powered sentiment analysis
- Customer engagement optimization
- Detailed feedback and behavior analysis
- Data-driven strategy insights
Services:
- Sentiment analysis and tracking
- AI and ML model development
- Customer feedback analysis
- Digital marketing strategy support
- Engagement monitoring tools
Contact Information:
- Website: resquad.ai
- Email: contact@rsqd.ai
- LinkedIn: linkedin.com/company/resquadai
- Facebook: facebook.com/resquadai.staffing
- Instagram: instagram.com/resquadai
- Address: ASAS MUTAKHSSA For Information Technology Co., 2570 Al Khalij Road, Dammam, Saudi Arabia, 32413
- Phone: +966 537111013
8. EwaanTech
EwaanTech is a digital solutions provider offering comprehensive services in digital transformation, including sentiment analysis and social media engagement. The company focuses on helping brands analyze customer sentiment across digital channels, enabling businesses to tailor their strategies based on real-time feedback and audience perception. EwaanTech’s tools for sentiment analysis and engagement monitoring support companies in identifying trends, understanding customer needs, and adjusting their digital presence accordingly.
The company’s suite of services includes web and mobile app development, AI integration, and cloud solutions, providing businesses with the infrastructure needed to drive digital engagement. EwaanTech works with clients across different sectors to build solutions that enhance interaction and improve customer satisfaction by leveraging data insights and sentiment analysis.
Key Highlights:
- Comprehensive digital transformation and sentiment analysis
- Real-time customer engagement and feedback monitoring
- Solutions for various industries, including retail, finance, and hospitality
- AI integration and cloud-based tools
Services:
- Sentiment analysis and customer insights
- Web and mobile app development
- Cloud and AI-based solutions
- Social media engagement tracking
- Data analytics and reporting
Contact Information:
- Website: ewaantech.com
- Facebook: facebook.com/Ewaantech-107752380672730
- LinkedIn: linkedin.com/company/ewaantech
- Address: Meras Center, King Abdulaziz Branch Rd, An Nahdah, Jeddah 23614, Saudi Arabia
9. MTech Consulting Services
MTech Consulting Services provides advanced technology consulting, including sentiment analysis tools for customer feedback monitoring and engagement. MTech helps businesses across Saudi Arabia understand public sentiment, track real-time customer feedback, and refine their marketing strategies based on data insights. Their sentiment analysis services allow businesses to stay aligned with customer preferences and improve satisfaction.
Beyond sentiment analysis, MTech offers services in digital transformation, cloud technology, and business analytics. Their comprehensive solutions are designed to support businesses in scaling operations, enhancing efficiency, and gaining competitive advantage by leveraging cutting-edge technology.
Key Highlights:
- Customer sentiment monitoring and feedback analysis
- Cloud technology and digital transformation services
- Real-time customer engagement insights
- Analytics-driven strategy planning
Services:
- Sentiment analysis and feedback monitoring
- Digital transformation consulting
- Cloud technology solutions
- Customer behavior tracking
- Data analytics and reporting
Contact Information:
- Website: mtechcs.com
- Email: info@mtechcs.com
- LinkedIn: linkedin.com/in/mtech-consulting-services-a92942152
- Address: Suite #105, First Floor, Arkan Center, Thahlia Street, Ar Rawda, Jeddah 23432, Saudi Arabia
- Phone: +966-12-26 111 61
10. Smart Vision ME
Smart Vision ME operates from Dubai but serves the Middle Eastern market, including Saudi Arabia, with a range of technology solutions, including sentiment analysis for brands and organizations. The company specializes in analyzing customer feedback, tracking social media sentiments, and delivering insights that empower businesses to make data-backed decisions. Their solutions assist companies in identifying key trends in customer satisfaction and behavior.
The services offered by Smart Vision ME span from digital strategy consulting to AI-based analytics. By providing a detailed view of audience perception, Smart Vision ME enables businesses to better connect with customers, improve brand loyalty, and enhance the overall digital experience.
Key Highlights:
- AI-powered sentiment analysis for real-time insights
- Social media feedback and customer behavior tracking
- Focus on enhancing digital engagement
Services:
- Sentiment analysis and customer feedback monitoring
- AI and analytics-driven strategies
- Digital strategy consulting
- Social media sentiment tracking
- Engagement optimization solutions
Contact Information:
- Website: smartvisionme.com
- Address: SHOP NO-M02, Land DM NO 113-127, AL Dhagaya, Deira, Dubai, UAE
- Phone: +971 (0) 58 623 1559
- Email: sales@smartvisionme.com
11. Systems Limited
Systems Limited provides cutting-edge digital solutions, including sentiment analysis services tailored for businesses aiming to understand customer feedback and market sentiment. Their AI-driven approach to sentiment analysis enables companies to capture, interpret, and utilize customer sentiment data across various channels. This allows businesses to adapt their strategies and improve engagement based on real-time insights.
In addition to sentiment analysis, Systems Limited offers a broad portfolio of services, including data analytics, business intelligence, and cloud-based solutions. The company’s expertise spans multiple industries, making them a valuable partner for brands that seek comprehensive digital transformation and data-driven decision-making capabilities.
Key Highlights:
- AI-based sentiment analysis and customer feedback monitoring
- Data analytics and business intelligence services
- Cloud-based solutions for scalability
- Expertise across multiple industries
Services:
- Sentiment analysis and feedback tracking
- Business intelligence and analytics
- Cloud solutions and scalability support
- Customer engagement insights
- Digital transformation consulting
Contact Information:
- Website: systemsltd.com
- LinkedIn: linkedin.com/company/systems-limited
- Facebook: facebook.com/Systemslimited
- Instagram: instagram.com/systems_limited
- YouTube: youtube.com/@Systemsltd-officialpage
- Twitter: twitter.com/SystemsLtd
- Address: Al-Hital Tower, King Fahd Road, Floor 5, P.O. Box 315, Post Code 37069, Riyadh, Saudi Arabia
12. Proven Reality
Proven Reality provides immersive and AI-powered solutions, including sentiment analysis, which helps companies assess customer sentiments and enhance digital interactions. Known for its expertise in augmented reality (AR) and virtual reality (VR) technologies, Proven Reality also integrates AI solutions to support customer feedback analysis, giving businesses valuable insights into consumer perception.
By offering tools for customer engagement and behavioral analysis, Proven Reality enables organizations to connect with audiences more effectively. Their solutions are widely adopted in sectors such as retail, healthcare, and education, where understanding customer sentiment is key to building strong relationships and optimizing user experiences.
Key Highlights:
- AI and immersive technology integration
- Sentiment analysis for customer engagement
- AR and VR solutions for interactive experiences
- Multi-industry applicability
Services:
- Sentiment analysis and customer feedback tracking
- AR and VR solution development
- Behavioral analysis and engagement tools
- Digital experience enhancement
- AI-driven insights and reporting
Contact Information:
- Website: provenreality.com
- Facebook: facebook.com/ProvenReality
- Instagram: instagram.com/provenreality
- YouTube: youtube.com/@provenreality2994
- LinkedIn: linkedin.com/showcase/proven-reality
- Address: Moon Tower, 12th Floor, 7586 King Fahd Road, Riyadh, Saudi Arabia
13. Veraqor
Veraqor is a technology consulting firm that focuses on digital transformation, including sentiment analysis solutions. Veraqor provides AI-driven tools to capture and analyze customer sentiment, helping businesses monitor feedback, understand market trends, and make data-driven adjustments to their strategies. The firm’s sentiment analysis capabilities support brands in maintaining a responsive and customer-focused approach to digital engagement.
Apart from sentiment analysis, Veraqor offers a wide range of technology consulting services, such as cloud computing, AI integration, and business intelligence. Their holistic approach allows clients to integrate technology seamlessly, enabling enhanced customer experiences and more efficient operations across industries.
Key Highlights:
- AI-based sentiment analysis and customer feedback solutions
- Cloud computing and AI integration services
- Business intelligence and analytics
- Focus on digital transformation
Services:
- Sentiment analysis and trend tracking
- Cloud and AI integration consulting
- Customer behavior analytics
- Data-driven decision support
- Business intelligence services
Contact Information:
- Website: veraqor.io/contact
- Facebook: facebook.com/veraqor
- Twitter: twitter.com/veraqor
- LinkedIn: linkedin.com/company/veraqor
- YouTube: youtube.com/@veraqor
- Address: 2309 Beshr Ibn Rahmah, Al Amal, Riyadh 12643, Saudi Arabia
- Phone: +966 583970377
- Email: contact@veraqor.io
14. Byte Technolab
Byte Technolab provides digital solutions with a focus on sentiment analysis and customer engagement tools. The company specializes in developing custom AI-driven sentiment analysis platforms that allow businesses to monitor and analyze customer feedback in real-time. Byte Technolab’s solutions are designed to help brands enhance customer experience by understanding and responding to public sentiment effectively.
In addition to sentiment analysis, Byte Technolab offers services in mobile and web development, data analytics, and digital transformation. The company works with clients from various industries, enabling them to leverage data insights for improved customer satisfaction and brand loyalty.
Key Highlights:
- Custom AI-driven sentiment analysis solutions
- Real-time customer feedback monitoring
- Expertise in mobile and web development
- Multi-industry client base
Services:
- Sentiment analysis and trend monitoring
- Mobile and web application development
- Data analytics and reporting
- Customer engagement tracking
- Digital transformation consulting
Contact Information:
- Website: bytestechnolab.com
- Email: hello@bytestechnolab.com
- YouTube: youtube.com/channel/UCl2JkqwV-2EBSM6RG533RdQ
- Facebook: facebook.com/bytestechnolabofficial
- Twitter: twitter.com/btechnolab
- LinkedIn: in.linkedin.com/company/bytes-technolab
- Instagram: instagram.com/bytestechnolabofficial
- Address: Office #20, Jarir Street Al-Malaz, Riyadh 11311, Saudi Arabia
- Phone: +966-595466071
Conclusion
Selecting the right sentiment analysis partner is essential for businesses aiming to harness customer insights and drive strategic improvements. The companies highlighted in this article, including AI Superior, showcase Saudi Arabia’s commitment to innovation in AI and analytics, providing solutions tailored to diverse business needs. With the expertise of these sentiment analysis leaders, businesses in Saudi Arabia can gain a comprehensive understanding of customer sentiment, anticipate market trends, and enhance service offerings. Choosing a reliable sentiment analysis partner like AI Superior is a valuable step toward achieving long-term customer satisfaction and growth.
FAQ
What is sentiment analysis, and how can it benefit businesses in Saudi Arabia?
Sentiment analysis uses AI and NLP to interpret emotions in customer feedback, social media, and reviews, helping businesses understand public perception and make data-driven improvements.
Why is Saudi Arabia a key location for sentiment analysis companies?
Saudi Arabia’s strategic focus on AI, investment in technology, and growing business environment make it a strong hub for sentiment analysis and advanced analytics.
What industries in Saudi Arabia benefit from sentiment analysis?
Industries like retail, finance, healthcare, and telecommunications in Saudi Arabia benefit from sentiment analysis to gain insights into customer preferences, improve service, and stay competitive.
How does sentiment analysis improve customer experience?
By identifying trends in customer feedback and emotions, sentiment analysis helps businesses proactively address customer needs, refine products or services, and foster loyalty.
What factors should businesses consider when selecting a sentiment analysis company in Saudi Arabia?
Important factors include the company’s expertise in NLP and machine learning, experience with similar projects, client testimonials, and alignment of insights with business goals.
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